Online Help Desk
The Center for Technology and Professional Development provides support for Lake Land College online classes. Please review the information on support pages before submitting an online help desk form.
- Technical Requirements - Review the technical requirements
- Textbooks - Find out how to get your books for online courses
- Browser Tune-up - Check your browser settings
- Common Technical Problems - Learn more about common issues
- Browsers and browsers plugins - Download the browsers and plugins
- Frequently Asked Questions - FAQs about online courses
- Tutorials - Tutorials on using browsers, email, and Office programs
- IRIS Support - For password reset and locating student ID number
- Online Course Survey - Student survey of online courses at Lake Land College (not to be used as an instructor evaluation)
Contact the Center
Walk-ins: We are located in Field House, room 104. Our hours are 8:00 am to 5:00 pm., Monday - Friday. Summer hours are Monday 8:00 - 5:00, Monday - Thursday.
E-mail: Please fill out the Online Help Desk Form for help via email.
Please note: This form is only for online students who are having technical difficulties with an online course. If you are having difficulties logging into IRIS, please review the IRIS support pages or call the number below.
Phone: 217-234-5439