fbpx

Academic Program Model

Academic Program Model

Public Safety Telecommunicator (NDP.PST)

The Lake Land College Public Safety Telecommunicator Certification Program is designed with the assistance of 911 Dispatch/Telecommunicator Personnel and a suggested program by leaders in public safety communication. The program is modeled from an Illinois Public Safety Telecommunicator Certification Program designed by the joint effort of the Association of Public Safety Communications Officials (APCO) and the National Emergency Number Association (NENA). The suggested certification has been approved by the Public Safety Telecommunicator Training Standards and Certification Committee (PSTTSCI) for the purpose of providing the students of the program with a basic understanding of public safety communications including field internship, and courses directly related to skills and knowledge required to successfully acquire and maintain employment as a public safety telecommunicator. It is designed to provide a student who successfully completes the certification program with the basic skills and knowledge that will be required by public safety telecommunicator dispatch centers. Completion of this program does not guarantee certification by the state of Illinois, or employment by a public safety telecommunicator agency.
FIRST YEAR
First Semester
Hours
BUS-113
Keyboarding

BUS-113
Keyboarding

Development of keyboarding skills on letters, numbers, and symbols keys. Students learn to format and print business letters, memos, reports, and tables using word processing features.

Course Outline

3.0
CIS-160
Practical Software Application

CIS-160
Practical Software Application

Provides an opportunity for students to learn computer concepts and to use word processing, spreadsheet, database managment, and presentation software. (Repeatable 3 Times)


Course Outline

3.0
EMS 091
Public Safety Telecommunicator

EMS 091
Public Safety Telecommunicator

No Description Available
3.0
HED-178
Responding to Emergencies

HED-178
Responding to Emergencies

The purpose of the American Red Cross Responding to Emergency course is to provide the citizen responder with the knowledge and skills necessary in an emergency to help sustain life.

Course Outline

2.0
SPE-200
Interpersonal Communication

SPE-200
Interpersonal Communication

Principles and practices of oral communication emphasizing message formation and delivery, listening, perception, awareness of verbal and non-verbal codes, and managing conflict.

Course Outline

3.0
PSY-271
Intr/Psychology

PSY-271
Intr/Psychology

Focuses on psychology as a science, introducing concepts and research in a variety of subfields, including neuroscience, sensation and perception, consciousness, learning and memory, cognition, motivation and emotion, development, personality, disorders and therapy, and social psychology.

Course Outline

3.0

Semester Totals

17.0

Total Program Hours

17.0
 

Join Laker Nation

Take the next step.