Employee Benefit Directory

Medical Care

1-800-US-AETNA

General address:
Aetna Inc.
151 Farmington Avenue
Hartford, CT 06156

1-877-238-6200

1-877-973-3238

Located on ground level of the SBL Medical Office Pavilion,
500 Health Center Drive
Mattoon, IL 61938

From 8:00 a.m. to 4:30 p.m. Monday, Wednesday, Friday
From 8:00 a.m. to 8:30 p.m. Tuesday and Thursday

(217) 258-4040 or (217) 348-4040 or;

After hours and on weekends and holidays (800) 500-help
Your privacy is protected by the law. It’s as important to us as it is to you.

1-844-729-3539

Payflex

1-844-payflex (729-3539)

Investment Advisors: Wells Fargo Advisors,
217-345-9500,

TPA: TSA Consulting

Help Desk
1-888-RX-AETNA (1-888-792-3862)

Aetna pharmacy claims:
Aetna Pharmacy Management
P.O. Box 52444
Phoenix, AZ 85072-2444

Mail-order drug ordering address:
Aetna Rx Home Delivery
P.O. Box 417019
Kansas City, MO 64179-9892

1-888-563-1124

1-866-294-7987

1901 Fox Drive
Champaign, Illinois 61820
(800) 275-7877
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