TRiO Student Support Services

Serving You in the Virtual Environment

The TRIO Student Support Services office is available from 8 am-5 pm and working to meet with students through phone meetings or online Zoom meetings. We can support you as you work through the transition from in class to online classes. Our office will continue to offer:

  • Individual (virtual or phone) meetings with a TRIO Advisor – we will be reaching out to all of our students by phone call, text or email to schedule an appointment
  • Virtual and Canvas access to a TRIO Tutor for English and writing assistance
  • 24/7 access to Smarthinking online tutoring
  • Video workshops through StudentLingo, topics including: 10 Steps for Success in your Online Course and Stress Management Techniques and more.
  • Dave Ramsey Financial Literacy online workshops
  • We can also assist with spring registration, completing financial aid documents, information and support for transferring to a university, assistance finding scholarships and provide referrals to for additional resources in the community

If you are interested in receiving information and resources from TRIO SSS, please complete our eligibility survey, fill it out and email it to triosss@lakelandcollege.edu. If you are having trouble with typing in the document, please send us an email with answers to the questions from the survey. More information can be located on our website at https://www.lakelandcollege.edu/trio-student-support-services/ or by calling or texting (217) 234-5456.

What it is

TRiO Student Support Services is a program with the sole purpose of helping students in need succeed at Lake Land College. TRiO is funded by the U.S. Department of Education to help students complete their academic goals and graduate from Lake Land College. The program, along with its counselors and advisors work with each student individually, providing and connecting students with a wide variety of support services, events and activities. TRiO provides one-on-one meetings with staff, informative workshops and access to educational, social and cultural opportunities available only to TRiO participants. All of TRiO services are free to eligible students. So, if you’re interested in a fun, successful and supported educational experience at Lake Land College, read on to see if TRiO is for you!


Students who are eligible for TRiO Student Support Services must be pursuing an associate degree or certificate and meet at least one of the following requirements:

  • Be a first-generation college student, which means neither parent or legal guardian graduated from a four-year institution; or
  • Meet certain income requirements, like being eligible for a Pell grant; or
  • Be a student who is eligible for Student Accommodations at Lake Land College.

TRiO’s Mission

The mission of the TRiO program is to provide an environment that promotes academic, social and personal growth for first generation, low income, and/or students with disabilities. To accomplish this mission, TRiO will:

  • Provide academic, social, and cultural support.
  • Increase retention and graduation rates.
  • Assist students in the admissions process and completion of all necessary forms.
  • Develop relationships with external and internal entities to provide referrals and collaborative services.
  • Assist in developing short and long term goals for each academic semester based on students’ needs, including: graduating with an associate’s degree, job search for employment in a chosen field, and transferring to an institution of higher education.

TRiO Services

Welcome to First Generation Students!

Dr. Bullock has a special message for all the first-generation college students here at Lake Land College! If the parents or guardians who
raised you did not complete a four-year college degree, this includes you!

These Lake Land College staff members were first-generation college students. Take a look at their stories and how they found success!

Frequently Asked Questions