We are concerned about your wellness and safety as well as your academic success. Counselors can refer you to community agencies that can assist you with personal concerns.
County health departments develop and administer programs and services that are aimed at maintaining a healthy community. The health department works with other community organizations to assure that needed services and programs are available.
CEAD Council is a community based, not-for-profit corporation offering services to address chemical abuse, dependency and other therapeutic needs. Its mission is to provide a comprehensive array of services for behavioral health promotion and substance abuse prevention, intervention, and treatment through an ongoing process of needs assessment, remediation implementation and systematic evaluation of accomplishments. CEAD Council has treatment facilities in Mattoon, Charleston, Lerna and Shelbyville.
HOUR HOUSE/MAIN FACILITY635 Division St., PO Box 532Charleston, IL 61920217.348.8108
Can apply for medical card online at: www.abe.illinois.gov – Can download application at: https://www.dhs.state.il.us/page.aspx?item=33698 and mail or return to office. Can also apply in person at the Family CommunityResource Center office located at 1100 North Cheney Street, Taylorville. Phone: 217-824-3389.
Lake Land College believes in supporting the success of our students on both a personal and academic level, and we know that this all starts with their mental health and wellness. We have established the following mental health resources for our students.
TimelyCare Launch – Dru Howard
Lake Land College students have FREE, 24/7 access to virtual care services with TimelyCare — the virtual health and well-being platform from TimelyCare, designed for college students.
Students do not need insurance to access TimelyCare services. As part of Lake Land’s partnership with TimelyCare, students have access to services in TimelyCare, including:
Visit timelycare.com/lakeland to get started.
Call or text 988 or chat 988lifeline.org
988 offers 24/7 access to trained crisis counselors who can help people experiencing mental health-related distress. That could be:
People can call or text 988 or chat 988lifeline.org for themselves or if they are worried about a loved one who may need crisis support.
988 serves as a universal entry point so that no matter where you live in the United States, you can reach a trained crisis counselor who can help.
This is a crisis hotline that can help with many issues, not just suicide. For example, anyone who feels sad, hopeless, or suicidal; family and friends who are concerned about a loved one; or anyone interested in mental health treatment referrals can call the Lifeline. Callers are connected with a professional nearby who will talk with them about what they are feeling or concerns for other family and friends. Call the toll-free Lifeline, 24 hours a day, 7 days a week.
LifeLinks maintains a 24 hour behavioral health crisis service system. When a caller phones the toll free number, they are immediately connected to a trained crisis clinician.
1-800-985-5990 or text TalkWithUs to 66746
SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.
1-866-488-7386 or text START to 678678
Trained counselors are available 24/7 to support youth who are in crisis, feeling suicidal, or in need of a safe and judgment free place to talk. Specializing in supporting the LGBTQI+ community.
The UP (Uniting Pride) Center of Champaign County is a multi-service agency, for youth and adults, with a purpose to support and promote human care, education, and community-building activities directed at furthering the well-being and development of the lesbian, gay, bisexual, transgender, questioning, and ally community of Champaign County. Visit their website for more information, or call them at 217-550-4248.
Lifeline offers free mental health online screening for depression, anxiety, eating disorders and alcohol and substance misuse.
LifeLinks’ mission is to design and deliver an array of high quality, cost effective, outpatient behavioral health services oriented toward consumer recovery and responsive to the needs of the consumers, their families and the community. Services include, but are not limited to, counseling and psychiatric services.
750 Broadway Ave. EastMattoon, IL 61938217.238.5700
Douglas County Mental Health’s mission is to provide quality services in a comfortable, empathetic environment to people suffering from a mental illness or emotional disturbance, and to return them to a higher quality of life. A variety of services are offered for children, adolescents and adults.
114 West HaltonTuscola, IL 61953217.253.4731
Heartland Human Services focuses on the individual and customize treatment plans based on each individual’s needs. They offer a variety of community-based programs and services in the following program areas: mental health, addiction treatment, family counseling, older adults, and crisis intervention.
1200 North Fourth StreetEffingham, IL 62401217.347.7179
Offers mental health and substance abuse counseling, and job placement/skills. Serves adults, children, and families. Located at 12 West Harrison, Sullivan. Phone: 217-728-4358.
Shelby County Community Services (SCCS) aims to provide and promote mental health and rehabilitation programs for the residents of Shelby County. SCCS is dedicated to securing for those citizens who are developmentally, emotionally, or culturally disadvantaged, the opportunity to realize their goals of where and how they may learn, live, work, reside, and play.
101 East North 12th StreetShelbyville, IL 62565217.774.5587
Offers crisis, mental health and substance use treatment, community education, rehabilitation, recovery, pre-employment training, community integrated day services and group home services for people who have developmental disabilities.
Located at 406 North 2nd Street, Marshall. Phone: 217-826-6212. 24-hour crisis line: (run through Regional Behavioral Health Network) 1-866-567-2400. Website: www.hrcec.org
Located at 118 East Court Street, ParisPhone: 217- 465-4118
Formerly known as Cumberland Associates: Offers outpatient crisis, mental health and substance abuse counseling. Serves adults, adolescents, and families. Also offers aging-in-home and adult protective services. Located at 120 Courthouse Square, Toledo. Behavioral health phone: 217-849-3803Adult protective services phone: 217-849-306524-hour crisis line: 1-866-567-2400 (run through Regional Behavioral Health Network)Website: http://www.carehorizon.org
Outpatient mental health services. Does not provide substance abuse counseling, but can provide referrals.
Located at 303 E. Bidwell, Taylorville. Phone: 217-824-1134.
Offers outpatient mental health and substance abuse treatment. Serves adults and adolescents.Located at 114 West Houghton, Tuscola.Phone: 217-253-473124-hour crisis line: 217-253-3511Website: www.risedoco.com
CEFS is a not-for-profit Community Action Agency incorporated in 1965 to help people achieve their full individual and economic potential. CEFS serves the counties of Christian, Clay, Effingham, Fayette, Montgomery, Moultrie, and Shelby by developing, implementing, and evaluating social service programs to assist economically and socially disadvantaged people in their quest for greater self-sufficiency.
ERBA is a Community Action Agency organized to administer grants and other programming for the target population of low-income citizens of all ages. ERBA serves the following counties: Clark, Coles, Crawford, Cumberland, Douglas, Edgar, Jasper, Lawrence, and Richland, and maintains ten staffed Outreach Offices in the nine counties it serves. Staff members at the local offices are trained in basic information and referral to assist with problems relative to social services. Information on programs offered by ERBA as well as other Social Service Agencies and Organizations are available to the individual in need of assistance; this serves to provide the individual with the best possible resource guide.
Catholic Charities maintains a substantial presence in ten communities throughout the twenty-eight counties of central Illinois by providing a variety of social services, including food pantries and nutrition assistance, legal help, crisis intervention, family services, counseling solutions, and elderly aide.
SAIL is a community-based, non-residential Center for Independent Living (CIL). Its purpose is to promote and practice independent living for all people with disabilities and strives to encourage and assist people with disabilities to gain effective control of their lives by participation in all aspects of society to their fullest extent possible, especially in performing routine daily activities. SAIL promotes personal dignity of people with disabilities and develops community awareness by providing training, direct services and information.
CCAR Industries’s mission is to provide community-based services and supports that enhance the quality of life of East Central Illinois citizens with developmental disabilities and/or other functional limitations throughout their lifespan. Services include early intervention, developmental training, vocational services, client and family support, and 24 hour residential services.
1530 Lincoln AvenueCharleston, IL 61920217.348.0127
The Salvation Army is a religious, charitable and social service agency serving millions of men, women and children around the world since 1865. The Salvation Army of Coles and Cumberland Counties houses several Salvation Army programs – the After School Drop in Center, Summer Feed Programs, Winter Assistance, Social Services, Food Pantry, Adult Enrichment, Sports/recreation, Character building, and more. These services are available to residents of Coles and Cumberland counties.
1300 Richmond AvenueMattoon, IL 61938217.234.3915
Department of Human Services: The Temporary Assistance for Needy Families (TANF) program provides temporary financial assistance for pregnant women and families with one or more dependent children. TANF provides financial assistance to help pay for food, shelter, utilities, and expenses other than medical. Can apply for TANF online at: www.abe.illinois.gov – Can download application at: https://www.dhs.state.il.us/page.aspx?item=33698 and mail or return to office. Can also apply in person at office: 1100 North Cheney Street, Taylorville. Phone: 217-824-3389.
Offers help with rent, utilities, and other emergency aid. Point of contact is the Christian County C.E.F.S. Outreach office. Located at 220 West Franklin, Taylorville. Phone: 217-824-4712.
Offers free clothing and household items to people in need. Donations are appreciated, but not required. Located at 133 South Locust Street, Pana.
SACIS provides crisis and on-going services to victims of sexual violence. Counseling services are also available to the victims’ significant other. Services are free and confidential and include individual and group counseling, medical and criminal justice advocacy, information and referral, institutional advocacy, public education and professional training.
1505 18th Street, Suite 2Charleston, IL 61920217.348.5033
SAFE provides confidential services for survivors of sexual violence, their families and friends. SAFE assists with healing by creating a support system for victims and their families consisting of medical and legal advocacy, counseling and education. They also provide free educational programs for schools and civic groups as well as professional training.
HOPE’s mission is to empower persons to live independent, non-violent lives through the provisions of Housing, Outreach, Prevention, and Education. HOPE maintains two housing programs: the domestic violence emergency shelter and ten transitional housing through local apartments. They also offer a host of programs aimed at decreasing violence in our community, ranging from outreach educational efforts in the local schools to referrals and counseling designed to empower victims to lead self-sufficient, safe, and successful lives. HOPE of East Central Illinois serves Coles, Clark, Cumberland, Douglas, Edgar, Moultrie, and Shelby counties. All services provided by HOPE of East Central Illinois are free and confidential.
1927 18th StreetCharleston, IL 61920217.348.5931http://www.hope-eci.org/
Offers crisis and ongoing counseling for survivors of sexual assault, abuse, and harassment. Services include individual and group counseling, medical and criminal justice advocacy, information and referral, public education and professional training.
Located at 3 West Old State Capitol Plaza, SpringfieldPhone: 217-774-256024-hour crisis line: 217-753-8081Website: www.prairiecasa.org
Child abuse and neglect hotline: 1-800-252-2873
Crisis Pregnancy Centers offer pregnancy testing and ultrasounds, verification for WIC and Medicaid, education and information, counseling and support, and referrals for other community services. All are free of any charge. All medical services are provided by licensed medical personnel. All other services are provided by trained client advocates.
Crisis Nursery of Effingham County provides protection from and prevention of childhood trauma, abuse and neglect through 24 hour emergency shelter care to children birth through six. Crisis Nursery offers a unique and nurturing space equipped with safe hands and open hearts to all children and families in need.
924 North Merchant St.Effingham, IL 62401217.342.3000
Child Care Resources and Referral (CCR&R) is provided through the Eastern Illinois University School of Family and Consumer Sciences. CCR&R offers referrals of child care providers to parents and families and assists families in paying for child care. <!—Parents can search for child care in local counties and throughout the state of Illinois.–>
The Illinois Safe Haven Law offers a safe, legal option to unsafe infant abandonment. An unharmed newborn up to 30 days old may be safely relinquished to staff at hospitals, police or staffed fire stations, or emergency care facilities, no questions asked.
Offers subsidized daycare to needy families. Main office located at 901 South Spring Street, Suite B, Springfield. Phone: 217-525-2805Toll free number: 1-800-676-2805Website: www.4childcare.org
The C.E.F.S. Head Start 0-5 Program provides comprehensive classroom and home-based services to pregnant women and children (birth to age five) including children with significant special needs. Enrollment is ongoing. Classrooms are located in Pana and Taylorville.Phone: Toll Free 1-866-442-1900 or text 217-663-7822Website: www.cefseoc.org/headstart
The Women, Infants and Children (WIC) Program is a supplemental nutrition program which provides nutritional assessment, education, and health screenings to clients who are pregnant, postpartum or breastfeeding as well as infants and children up to age five. WIC refers its clients to area service providers for medical, social, and developmental intervention. Located at the Christian County Health Department: 902 W. Springfield, Taylorville. Phone: 217-824-4113Website: www.christiancountyhealth.net
Identifies and serves young children who are experiencing developmental delays. Developmental screenings are conducted and, if necessary, developmental therapy services are carried out in the client’s home. Located at 1901 South 4th Street, Effingham.Phone: 217-705-4300Website: www.csscares.org
Food pantry service is by appointment. Located in the Luther Student Center, Lake Land College, Mattoon. Email request to email@example.com – Phone: 217-234-5276.
COVID-19 Note: Email request by 5:00 PM on Tuesday. Curbside pickup on Wednesday
Can apply for SNAP online at: www.abe.illinois.gov – Can download application at: https://www.dhs.state.il.us/page.aspx?item=33698 and mail or return to office. Can also apply in person at the Family Community Resource Center office located at 1100 North Cheney Street, Taylorville. Phone: 217-824-3389.
The Eastern Illinois Foodbank is the primary food source for food pantries, soup kitchens, homeless shelters, and other programs working to feed the hungry. The Foodbank also offers events such as foodmobiles (mobile food pantries) and pop-up pantries for veterans. The Eastern Illinois Foodbank serves 17 eastern Illinois counties, including Champaign, Clark, Clay, Coles, Crawford, Cumberland, DeWitt, Douglas, Edgar, Ford, Iroquois, Jasper, Livingston, McLean, Moultrie, Piatt and Vermilion. The Foodbank provides comprehensive lists of food pantry locations by county on their website.
The Central Illinois Foodbank is the primary food source for food pantries, soup kitchens, homeless shelters, and other programs working to feed the hungry. The Central Illinois Foodbank serves 21 central Illinois counties, including Adams, Bond, Brown, Cass, Christian, Effingham, Fayette, Greene, Jefferson, Logan, Macon, Macoupin, Marion, Menard, Montgomery, Morgan, Pike, Sangamon, Schuyler, Scott and Shelby. The Foodbank provides comprehensive lists of food pantry locations by county on their website.
Serves adults (dislocated workers) and youth (in-school option, ages 14-21: out-of-school option, ages 16-24). Programs offer case management, job search assistance, paid work experience, resume creation, interview skills, vocational/classroom training, etc. Also offers supportive services such as daycare, gas money, tools, uniforms, etc. Located at 1300 South 9th Street, Springfield. Phone: 217-524-5996. Website: www.worknet20.org
Located at 1365 IL-128, ShelbyvillePhone: 217-774-2212Website: www.staffquickjobs.com
Located at 2427 Adlai Stevenson Drive, Suite D, SpringfieldPhone: 217-585-1385Website: www.peopleready.com
Located at 1425 Adlai Stevenson Drive, Springfield. Phone: 217-585-1620. Website: www.staffsolutions.com
Located at 655 West Pershing Road, Decatur. Phone: 217-872-7400. Website: www.expresspros.com/decaturil
Located at 2828 North Main Street, # 106, Decatur. Phone: 217-872-8528. Phone: www.manpowerillinois.com
Narcotics Anonymous:virtual-na.orgna.org/meetingsearch* *for country, select “Web”
Addicts of drugs or alcohol can come to the Taylorville Police Department during all hours to ask for help. Drugs and drug paraphernalia can be turned in and the person WILL NOT be arrested or charged with a crime. The Safe Passages personnel will do a brief, confidential assessment and will locate a bed in an inpatient facility for immediate entry. Transportation to the facility is provided. Individuals are free to leave at any time and are not placed into custody. The Taylorville Police Department is located at 108 West Vine Street, Taylorville. Phone: Coordinator of Safe Passages: 217-638-3247 or Chief of Taylorville Police: 217-824-2211.
Offers inpatient and outpatient treatment for substance abuse. Serves adults and adolescents. Located at 2200 Lake Victoria Drive, Springfield. Phone: Admissions: 1-877-376-4448Facility service/information: 217-280-8196Website: www.gatewayfoundation.org
Sarah Bush Lincoln Health Center offers a Community Online Resource Directory (CORD) that is even more comprehensive than the list provided here. CORD allows users to search for agencies and programs by county, category, agency, or by keywords. Counties included are Clark, Coles, Cumberland, Douglas, Edgar, Effingham, Jasper, Moultrie and Shelby.