Strategic Planning

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Progress Updated Status Attached File
2023-07-31 Meeting progress target View Narrative
2024-04-30 Meeting progress target View Narrative
2024-10-15 Meeting progress target View Narrative
No progress updates on file


Goals/Objectives


Focus Area:
Institutional & Employee Excellence

Goal Statement:
B. Support and engage employees through enhanced communication and inclusive practices.

Priority Objectives:
7. Celebrate internally and showcase externally the advantage of a Lake Land educational experience.

Task Coordinator Info

Task Coordinator:
Kelly Allee

Unit:
Student Services Unit

GPSEM:


Dept./Div.:
Marketing and Public Relations

Cabinet Member:
Jean Anne Highland




Strategy Information

Action Plan Statement:
Utilize diversified media to build personalized relationships and communicate the significance of Lake Land faculty, staff and Alumnus. (Faculty web pages, video shorts, etc.)

Strategic Project Description:
1. Develop Faculty Web pages 2. Develop Individual Program Marketing Pages that will include a video, faculty spotlight, alumni spotlight and the hands-on opportunities from the program 3. Continue to produce videos 5. Continue to analyze data to determine best practices for content on each of the college’s 8 social media platforms and the college community’s 34 accounts that we monitor. 6. Raise awareness of the eight social media platforms throughout the college community. 7. Determine a means to connect more frequently with faculty to capture video moments and/or empower them to do so on their own social media accounts. 8. Complete a College Website Redesign

Project Expected Impact
• Marketing pages will positively impact student recruitment. • Faculty pages will highlight one of our college’s best features – our faculty. • The pages will also provide a resource for collaboration and engagement among all employees. • Social media outreach and engagement will grow. • Website redesign with lead to increased engagement, conversion of visitors to enrollees, improved communication and ease of navigation. • If a budget is approved to move to a new social media publishing and monitoring software, the MPR office would have the opportunity to cross publish reels and videos to multiple platforms from one tool. Right now that is not possible and it requires a lot of manual work. This new platform would also allow us to collect data on an annual basis and monitor engagement across all of our 8 social media sites. On our current platform, we do not have these capabilities. The budget difference between what we have ($250 a month) and what we are requesting ($666 a month) is a difference of $420. The new platform is Meltwater – which we currently use for our news monitoring services. In addition, this would allow us to set up key words for social listening to gather information about competitors or set up keywords in a time of crisis.

Key Performance Indicators/Outcomes

Fiscal Year Measure and Date Strategy Can be Measured Source of Data Expected Outcome Budget
2023 Social Media data – followers, engagement

Siteimprove data revealing website traffic, navigation and length of time on site

Increase in frequency of faculty – driven content for social media sites and/or public relations
Platforms, Annual SSLT Report Siteimprove and Google Analytics MPR Job Log, Social Media Monitoring 50000.00
2024 Social Media data – followers, engagement

Siteimprove data revealing website traffic, navigation and length of time on site

Increase in frequency of faculty – driven content for social media sites and/or public relations
Platforms, Annual SSLT Report Siteimprove and Google Analytics MPR Job Log, Social Media Monitoring
2025 Social Media data – followers, engagement

Siteimprove data revealing website traffic, navigation and length of time on site

Increase in frequency of faculty – driven content for social media sites and/or public relations
Platforms, Annual SSLT Report Siteimprove and Google Analytics MPR Job Log, Social Media Monitoring
2026 Social Media data – followers, engagement

Siteimprove data revealing website traffic, navigation and length of time on site

Increase in frequency of faculty – driven content for social media sites and/or public relations
Platforms, Annual SSLT Report Siteimprove and Google Analytics MPR Job Log, Social Media Monitoring
2027 Social Media data – followers, engagement

Siteimprove data revealing website traffic, navigation and length of time on site

Increase in frequency of faculty – driven content for social media sites and/or public relations
Platforms, Annual SSLT Report Siteimprove and Google Analytics MPR Job Log, Social Media Monitoring

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