Student Email FAQ

How do I access my email?

Access your Laker Mail within the Laker Hub

What is my email address?

Your e-mail address is your IRIS ID followed by @lakelandcollege.edu
Example: If your IRIS ID is jdoe123, your e-mail address will be jdoe123@lakelandcollege.edu

What is my username?

Your user name is your IRIS User ID

What is my password?

Your password is your IRIS password. Resetting your IRIS password resets your email password automatically.

I forgot my password, what do I do?

First make sure you don’t have your “cap locks on”, we see this often when people call with password problems.

If this doesn’t resolve the problem, you will need to call (217-234-5261) or stop by Information Systems and Services in the basement of the Learning Resource Center on Campus.

For your protection you will be required to present a valid picture ID.

How do I forward my Laker email to another email account within the Laker HUB?

• See Laker Mail section
• Click on the hyperlinked label ‘Laker Mail’
  • This action will open your Laker Mail account using Outlook Web App
  • If you are signing into email for the first time from within the LAKER HUB:
    *Be sure to use ‘web\’ in front of your username. Ex: web\my_userid
    *The password is the same password you used to log into the LAKER HUB

• Click on ‘Options’ in the upper right corner
• Click on ‘Create an Inbox Rule…’
• Click on the down arrow next to ‘New’
• Choose ‘Create a new rule for arriving messages…’
• Click on the drop down for ‘When the message arrives, and: Select one’
• Choose [Apply to all messages]
• Click on ‘More Options…
• Click on the drop down for ‘Do the following: Select one’
• Choose ‘Forward, redirect, or send’ and then ‘Forward the message to…’
• Enter the email account in the area next to ‘To->’. See the lower left side and then click ‘Ok’.
• Click on the ‘Add Action’ box
• Click on the drop down for ‘Do the following: Select one’
• Choose ‘Move, copy, or delete’ and then ‘Delete the message’
• Click ‘Save’ to save the rule definition
• Choose ‘Yes’ on ‘Do you want this rule to apply to all future messages?’

To turn your rule on, click within the box next to the Rule definition. The check mark will display.
To turn your rule off, click within the box next to the Rule definition. The check mark will not display.