Become a computer expert with the Computer Applications certificate. If you’re interested in a support position that focuses on computer based office skills and a wide-range of software applications, this program is for you. Some positions may involve office support responsibilities, including the creation of reports, presentations, spreadsheets and websites. Other technical support positions may require knowledge of operating systems, software applications or basic computer programming skills. You can modify existing software, install new software, and troubleshoot any problems related to performance. You can also use their skills to consult with customers and supervise other personnel.
Other responsibilities might include technical assistance, support and advice to customers and other users. As a computer applications specialist, you would likely work either within a company that uses computer systems or directly for a computer hardware or software vendor. Those who work as help-desk technicians respond to telephone calls and e-mail messages from customers looking for help with computer problems.
As a graduate, you can qualify for jobs like:
According to the Department of Labor statistics, overall employment in computer and information technology occupations is projected to grow 15 percent from 2021 to 2031, much faster than the average for all occupations.
Angela Davison – Business Instructor
You will have the opportunity to use software from many areas including: